Welcome to the Ozara Beauty website. By using our website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms and conditions carefully before placing an order with us.

  1. All transactions on our website will be processed in South African Rand (ZAR) and are inclusive of VAT at a rate of 15%.
  2. We reserve the right to change our prices without notice. This includes changes to the prices of our products as well as applicable shipping costs. Pricing changes will only affect future orders.
  3. We accept Mastercard, Visa, and EFT payments through our secure payment gateway. Payment must be received in full before an order is dispatched.
  4. All orders are subject to availability. In the event that an item you have ordered is out of stock, we will notify you as soon as possible and provide you with the option to wait for the item to become available or cancel your order.
  5. We aim to process and dispatch orders within 2 business days of receipt of payment. Shipping times will vary depending on your location and the shipping method selected at checkout.
  6. We take great care to ensure that our products are of the highest quality. However, if you are not satisfied with your purchase, you may return the item within 7 days of receipt for a full refund. The item must be returned in its original condition and packaging, and you will be responsible for the cost of return shipping.
  7. We will not be held responsible for any damages or losses incurred during shipping. However, if you receive a damaged or defective item, please contact us within 48 hours of receipt, and we will do our best to rectify the situation.
  8. We respect your privacy and will never share your personal information with third parties unless required by law. We may use your contact details to send you promotional material from time to time. If you do not wish to receive promotional material, please let us know.
  9. We reserve the right to amend these terms and conditions at any time without notice. Your continued use of our website following any changes indicates your acceptance of the revised terms and conditions.

Thank you for choosing Ozara Beauty. If you have any questions or concerns, please do not hesitate to contact us.